Privacy Policy
The German Zwiesel Glas Flagship Store (hereinafter referred to as the “Website”) is committed to protecting your privacy and ensuring that you can use the services and information provided on this Website with confidence. This Privacy Policy explains how we protect your personal information and your rights. Please read the following carefully.
1. Scope of This Privacy Policy
This Privacy Policy describes how the Website collects, processes, and uses personally identifiable information when you use its services.
This Privacy Policy does not apply to external websites linked to the Website, nor does it apply to individuals or organizations that are not commissioned by or involved in the management of the Website.
2. Collection, Processing, and Use of Personal Information
When you visit the Website or use the functions and services provided by the Website, we may request that you provide the personal information necessary for the specific service. Your personal information will only be processed and used within the scope of the stated purpose. Without your written consent, the Website will not use your personal information for any other purpose.
When you use interactive services such as customer service email, surveys, or other similar functions, the Website may retain information including your name, email address, contact details, and the date and time of use.
During general browsing, the Website’s server may automatically record relevant technical and usage information, including the IP address of your connected device, access time, browser type, browsing activity, and click records. Such information is used internally as a reference for improving the Website’s services and will not be disclosed publicly.
To provide more accurate services, the Website may compile and analyze information collected through surveys. Statistical data or explanatory information resulting from such analyses may be used for internal research and may, where necessary, be published. However, such published information will not contain data that can identify any specific individual.
3. Protection of Personal Information
Only authorized personnel are permitted to access your personal information.
Where it is necessary to engage third-party service providers for business purposes, the Website will require such service providers to comply strictly with confidentiality obligations and will implement appropriate inspection and monitoring procedures to ensure compliance.
4. External Links
The Website may contain links to other websites. You may access third-party websites through the links provided on the Website.
However, such third-party websites are not governed by this Privacy Policy. You should review the privacy policies of those websites separately.
5. Policy on Sharing Personal Information with Third Parties
The Website will never provide, exchange, lease, rent, or sell your personal information to any individual, organization, private enterprise, or government authority, except where required by law or contractual obligations.
Exceptions to the above may include, but are not limited to, the following circumstances:
You have provided written consent.
Disclosure is expressly required by law.
Disclosure is necessary to prevent danger to your life, body, freedom, or property.
Disclosure is necessary for statistical or academic research conducted in cooperation with government authorities or academic research institutions in the public interest, provided that the information has been processed by the data provider or collected in a manner that prevents the identification of any specific individual.
Your activities on the Website violate the Terms of Service, may harm or interfere with the rights and interests of the Website or other users, or may cause damage to any person, and the Website’s management determines that disclosure of your personal information is necessary to identify, contact, or take legal action against the relevant party.
Disclosure is beneficial to your rights and interests.
Where the Website engages a third-party service provider to assist in collecting, processing, or using your personal information, the Website will properly supervise and manage such service provider or individual.
6. Use of Cookies
To provide you with the best possible service, the Website may place and access cookies on your computer or device.
If you do not wish to accept cookies, you may adjust the privacy settings in your browser to a higher level to refuse cookies. However, disabling cookies may cause certain functions of the Website to operate improperly or become unavailable.
7. Amendments to This Privacy Policy
The Website may amend this Privacy Policy from time to time in response to operational or legal requirements. Any amended terms will be published on the Website.
8. Access to and Deletion of Personal Information
Members may access the authorized name and email information associated with their membership account at any time through the Website. Such information will only be used for store membership and order-related purposes.
At the request of the data subject, the store may delete or cease using the relevant personal information. Requests may be submitted through the “Contact Us” channels provided at the bottom of the Website.
For inquiries or requests regarding personal information, please contact:
